How it works
Five steps, from your first message to getting your keys back.
- 1
Send an enquiry
Tell us your dates, your cats and roughly where you are. We reply as soon as we can, usually the same day.
- 2
Free meet-and-greet
We come to your home, meet your cat, and learn the routine: food, litter, quirks, vet details.
- 3
Key handover
Your keys go on a coded tag with no address on it, and we agree what happens in an emergency.
- 4
Visits with photo updates
Every visit follows the 30-minute routine and ends with a report card and a photo on WhatsApp.
- 5
Key return
When you are home, your keys come back to you and we ask how it went.
Inside a visit
Every visit follows the same 30-minute routine, so nothing gets missed.
- 0 min
Find the cat
We let ourselves in and find your cat.
- 5 min
Food and water
Your food, your portions, clean bowls.
- 10 min
Litter and medication
Tray cleaned, any tablets given and logged.
- 15 min
Play and a fuss
At least ten minutes, if your cat agrees.
- 28 min
Lock up, send photo
Windows, taps and door checked. Update sent.